This conversation is currently closed to new comments. I cannot get the scanner to browse the network, yet everyone can print to this printer with no problem, it scans to everyones email with no issues. Also, is the printer on the same subnet as the domain controller? Scan-to-email settings rely on multiple items to work, whether internal or external mail servers for instance and it can be a bit difficult to diagnose. Add a user to the share specifically for this device and associated password.

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Professionalize multi-page documents with three finishing options stapling, hole punching or saddlestitchingor scan them into memory for electronic distribution. Any help would be appreciated. Bookmarks Bookmarks Digg del. Details vBulletin Mods by vBSocial. Do not post advertisements, offensive material, profanity, or personal attacks.

Aficio e scan to email issue

Some of those MFCs are not real bright, from a network perspective. Also, on these afixio And that port number is often blocked by either Windows firewall or any other personal firewall. We have an Aficio e in which the scan to email function only works intermittently. Maximize versatility with the Fax option to send and receive hardcopy or paperless faxes.


Ricoh Aficio 2035e, 2045e

Reset Post Submit Post. When I looked up the error in the manual, it said it culd be do to a network connection problem. If a machine works fine for an application, and suddenly starts working intermittently, you should look at the settings of the devices you’re relying on and check to see if they have changed. There are no issues seeing the printer from the network as we can print there all the time, and as far as we can tell, the printer sees our email server perfectly.

Did any settings change? The issue with scanning to a shared folder that “everyone” has access to is that the device still requires a user name and password to push scan. You never realize how cheap a professional is until after you let an amateur do it. Is there IT staff available to contact? I’ve gone through the setup twice, and still cannot get it to work.

With this function, all data is sent over the Internet or intranet without the need for a designated server. Back to Networks Forum 6 total posts Page 1 of 1. Extend SOHO internet connection to mobile devices offsite. Also, is the printer on the same subnet as the domain controller?

Also, if you are on a domain, please populate the domain information in the setup of the machine. Hi, I am also having the same issue with our printer. Get the Android App. Aficio e scan to email issue Hi there, First time poster, so apologies in advance! When you opt for digital distribution, files can be delivered directly to the recipient, saving you time and eliminating unnecessary paper trails.


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The Ricoh Aficio e, e provide superior fax functionality with Fax option that rivals many high-end standalone systems. Many times, settings were changed on their end and they don’t realize that the copier has to also be updated with those new settings.

You can add new contacts, organise the address data or export the entire address book either directly from the operation panel or through your web browser using Web Image Monitor. Any idea what I can do to fix this one?

This conversation is currently closed to new comments. Tags for this Thread eactaficiodiagnoseemailerraticfailureissuissuename resolutionscan.