Download the firmware update from the HP website, and then install it on your printer. Europe, Middle East, Africa. This page requires Javascript. With the printer turned on , disconnect the power cord from the rear of the printer. Click Cancel to exit the updater.

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If This Firmware Updater does not contain upgrades for your device displays, the printer firmware is already updated to the most recent version. HP recommends connecting the printer edskjet cord directly to the wall outlet. Asia Pacific and Oceania. Click Firmwareand then click Download.

If the message is to Replace the,or Ink Feskjetremove the specified ink cartridge s and clean the copper-colored contact again, and then reinsert the ink cartridge s. Download the firmware update from the HP website, and then install it on your printer.

This document is for HP Officejet,and printers with or ink cartridges, and a non-removable printhead.

HP Officejet Printers – ‘Ink System Failure’ Error Displays

To see if your product is still under warranty, go to the warranty check website http: Disconnect the USB cable from the printer and the computer, and then restart the computer. Please try again shortly. Javascript is disabled in this browser.


If you need to change the version of Windows, click Changeselect your version, and then click Change. If the issue persists, continue to the next step. Make sure dsekjet printer is on and connected to the computer through your local network or USB deskjft. Mac Update the printer firmware for printers connected to a Mac. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage in English.

If the error message persists, continue to the next step.

HP recommends that you use genuine HP ink or toner supplies. Wait 20 seconds, and then click Refresh.

HP Officejet 6612 Ink Cartridges

Click the name of your printer, and then click Continue. Carefully reinsert one of the ink cartridges into its slot, and then push the ink cartridge forward until it clicks into place.

Modify your browser’s settings to allow Javascript to execute. Service the printer If the previous steps did not resolve the issue, contact HP to service the dwskjet.

Europe, Middle East, Africa. Reinserting the ink cartridge.

If the serial number does not display and your printer uses a network connectionconnect a USB cable to the printer and computer. Purchase replacement cartridges and other supplies from the HP Store or local retailers. Turn the printer on, if it is not already on.


If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. Do not use tap water because it might contain contaminants that can damage the printhead. deskjft

Search Windows for control paneland then click Control Panel in the results. When the HP Printer Update window opens, see if the printer serial number displays.

Page 1 – HP Officejet –

When the serial number displays, select the checkbox next to it, and then click Update. How does HP install software and gather data?

Service or deskjeh your HP product if you completed all preceding steps. If the serial number displays but the status is ‘not applicable’ grayed outyou do not need the firmware update.

Remove the ink cartridges Removing the ink cartridges and checking for an error message can help diagnose the printer issue.